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Why do clients prefer Cullens Communications?

Tailored Answering Services for the Health Care Industry
The Cullens Communications solution combines state-of-the-art technology with attentive and caring staff to make sure your patients receive the best in answering services.  Your practice will receive the highest in efficiency and flexibility while maintaining privacy and security.  Your unique answering service needs are delivered by Cullen Communications to help your practice deliver results and adhere to the latest federal regulations.

  • Use of Technology
  • our call centers utilize the best available technologies to make sure call quality is superior and call management provides all of the options needed to meet your practice needs.  From the actual call to message recording, routing, tracking and follow up, Cullens Communications has all of the capabilities needed. Our analysis and reporting tools provide you with details on how your calls are managed regularly.
  • Unmatched Reliability
  • We have powerful battery backups and gas powered generators for uninterrupted service even during power outages. Additionally, in case of some natural disaster, we transfer all calls to our sister offices.
  • The Best Call Agents
  • thoroughly trained and screened, the call agents at Cullens Communications are ready to help your practice and serve your patients.  Regular training and certifications are performed to make sure our call agents know the latest in HIPAA and other health care regulations.  Our training also covers patient services to make sure your patients receive a kind, professional and caring experience each time they call.
  • Satisfaction Guaranteed
  • providing the best services for your health care practice is our passion at Cullens Communications.  You can receive a FREE MONTH to find out for yourself.  If you are not completely satisfied with the level of our services you may decline at any time with no further charges or penalties.
  • Excellent Value
  • when you compare the total costs involved with any answering service for the health care industry, you will realize that the value provided by Cullens Communications is tremendous.  We relieve the burden from your internal staff so that you can maximize your productivity.  There is no more worry or concern about schedules or missed messages.  Cullens Communications delivers real value for your practice and your patients.

The health care professions serviced by Cullens Communications include:

  • Medical offices
  • Specialists
  • Internal Medicine
  • Dentists and Orthodontists
  • Pediatrics
  • OB/GYN
  • Hospitalists
  • Neurologists
  • Others

Before looking for the lowest cost answering service solution, consider the value provided by Cullens Communications and the reliable level of training and services provided.  HIPAA and other regulatory issues are no longer a concern with your answering service because Cullens Communications can deliver what you need for your health care and medical practice.

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